Privacy policy

Scope of this policy

This policy covers Provider Cluster at providercluster.com. The site provides casino and game-provider information. It does not offer user accounts, take deposits, process casino transactions or ask visitors to submit identity documents. The contact address for privacy questions is hello@cluster.com.

Information generated when you browse

Delivering a website can generate technical information such as an IP address, requested page, browser details and request time in server or hosting logs. This information may be used to deliver pages, investigate errors and protect the service. Provider Cluster does not include behavioural advertising scripts or an analytics tracking service in its current website.

Search filters and casino comparison selections run in your browser. The site does not save those selections to an account, a cookie or persistent browser storage. Reloading a page resets them. Fonts and editorial images are served with the website rather than fetched from third-party font services when you browse.

Email correspondence

If you email us, your message includes the address and information you choose to send. We use correspondence to answer the request, review a correction or address an issue. Keep messages limited to what is necessary, and do not include passwords, identity documents or complete payment details.

Email handling also involves the email providers used by the sender and recipient. We do not set a guaranteed response time or a universal retention period for every message. Correspondence should be retained only while needed for the request and related operational obligations.

Casino links

Selecting a Get bonus link sends your browser through a Provider Cluster redirect to the named casino's commercial destination. The destination includes attribution parameters identifying this website, the originating guide and link placement. The redirect does not accept a visitor-supplied destination URL.

The casino and its tracking partners may collect information under their own policies. Their cookies, accounts, promotions and payment processes are outside Provider Cluster's control. Review the relevant privacy and cookie information before registering or entering personal details on an external site.

Questions and requests

Contact hello@cluster.com to ask about personal information you have sent us or to request a correction or deletion where applicable. Describe the information involved without sending unnecessary sensitive documents. Any identity check should be proportionate to the request.

If the site's data practices change, this policy should be updated to describe the actual change. Last updated: 11 November 2026.